💬 FAQs (Frequently Asked Questions)
❓ How do I create a Jointearn account?
Go to the Jointearn Registration Page, fill in your details, and verify your email. Once confirmed, you can start earning immediately.
💸 How can I withdraw my earnings?
Withdrawals are made through your dashboard.
- Go to Menu → Wallet → Withdraw
- Enter your preferred payment method and amount
- Click Request Withdrawal
You’ll receive your funds once processed.
🕒 How long does it take to receive payment?
Most payments are processed within 24–72 hours, depending on your chosen withdrawal method.
⚙️ How do I recover my password?
Click Forgot Password on the login page, enter your registered email, and follow the reset instructions sent to you.
🎧 Why is my music or video not uploading?
Ensure your file size is within the allowed limit (e.g., 50MB for music, 200MB for videos) and supported format (MP3, MP4).
If it still fails, check your internet connection and retry.
🧩 Guides for Common Issues
🔐 Login Problems
If you can’t log in:
- Check that your username or email is correct
- Make sure Caps Lock is off
- Try resetting your password
- Clear your browser cache and cookies
- If the problem continues, contact support below
💰 Withdrawal Errors
If your withdrawal request fails:
- Ensure your account meets the minimum withdrawal limit
- Check that your payment details are correct
- Verify your identity if required
- Try again later if the system is under maintenance
🎵 Upload Errors
If your upload doesn’t go through:
- Check your file format and size
- Rename your file before re-uploading
- Ensure your network is stable
- Contact support if the issue persists
📞 Contact Support
Need help with something not listed above?
Use the form below to reach our support team. We’ll get back to you as soon as possible.